All cargo must be pre-booked prior to delivery at the wharf. This requires completion of an Interim Receipt or Forwarding Instruction (see below) or you can contact your local agent for details.
Cargo to Norfolk Island is handled as break bulk operation and all cargo must be palletised. Exceptions, which are crated, must be skidded so the unit is capable of being fork lifted from at least two sides.
You must complete the following details on the Interim Receipt:
The completed Interim Receipt must be forwarded to the Island Shipping office by fax (02 6646 2222) or email (email@example.com). When received, we will fax/email back a Booking Number.
For goods monetary $2000 in value we will require:-A copy of the Commercial Invoice
The following documentation must accompany all cargo delivered to Receival Depots and Goodwood Island Wharf.
Our Receival Depots are instructed that cargo not clearly marked with the Booking Number is not to be accepted for shipment. Carriers attempting to deliver cargo without the above documents may experience delays.
Bills of Lading are available on request.
Both general goods and hazardous goods may be delivered to receival depots up to 2 weeks prior to delivery date at the Wharf.
General cargo is received at the wharf two days prior to sailing, usually Monday & Tuesday. Freezer/cooler cargo is received same day as sailing day, usually Wednesday.
Carriers who will receive general cargo and deliver to ship on loading days
Carriers who will receive Hazardous Cargo and deliver to ship on loading days
Carriers who will receive Freezer and Cooler Cargo and deliver to ship on loading days
Cargo to Norfolk Island is handled as a break bulk operation. All cargo must be palletised so that the unit is capable of being fork lifted from at least 2 sides. Please be aware Norfolk Island has lighterage discharge of cargo.
Freezer/Cooler Pallets: Should not exceed
0.94m W x 1.2m L x 1.2m H
nor weigh more then 2.0 tonnes (2000Kgs)
Crates: Should not exceed
2.0m W x 2.0m L x 2.5m H
nor weigh more than 2.5 tonnes (2,500Kgs)
Heavy Lift Surcharge All cargo over 4 tonnes incurs a surcharge of $30.00 per tonne surchanrge.
EMPTY PALLETS- are not returned from Norfolk Island. It is recommended that disposable/non-returnable pallets be used.
PACKING- The cargo must be securely strapped and shrink-wrapped (preferably black polythene). Goods delivered to depot/wharf, which are not considered up to the stringent standards required for effective discharge at Norfolk Island, will be re-palletised/wrapped/strapped with all charges to the cargo's account.
It is essential that ALL CARGO is clearly marked with the BOOKING NUMBER on at least TWO SIDES of the cargo.
Cargo that is not clearly marked with the Booking Number and cannot be identified will be removed from Goodwood Island Wharf within 3 hours to comply with Australian Customs Service's Regulations.
Freight rates do not include insurance. Please be aware Norfolk Island has lighterage discharge of cargo. Island Shipping cannot guarantee the cargo outturn & does not take responsibility for the lighterage discharge.
Marine insurance is the shipper's/consignee's responsibility and we recommend you insure your cargo.
Norfolk Island Professional Services, as Authorised Representative (nr 248335) of GCR
Financial Pty Ltd, is a completely independent company based on Norfolk Island who offer insurance brokerage.
Island Shipping are in no way affiliated with Norfolk Island Professional Services, and all insurance and subsequent costs is to be arranged by shippers or consignees direct with their chosen insurer or broker.
Please contact GCR Financial on 1800 854 293 or firstname.lastname@example.org or click the following link to be transferred to GCR Insurance websitewww.gcrinsurance.com.au
All freight charges for cargo to Norfolk Island should be prepaid by the shipper at the port of shipment, by Friday prior to sailing, except by special arrangements with the Island Shipping.
See Freight Rates for details
All hazardous cargo bookings are accepted only subject to receipt of completed and signed MO41/1&2 documents. Copies are to be lodged with your local booking office three (3) working days prior to vessel arrival in order for the necessary authorities to be notified.
Freezer/cooler cargo must be marked with 'Freezer, Cooler' labels or stickers. Shipments should be packed on pallets 900mm size for loading into containers
Each individual carton must be labelled with the Booking Number as well as Freezer / cooler stickers minimum size 150cm x 5cm.
BILL OF LADING - AUSTRALIA TO NORFOLK ISLAND
Click here for Bill of Lading (PDF Format)
We can arrange shipments to New Zealand & other destinations in the South Pacific. Contact our office with your requirements and we will be happy to assist.